Frequently asked questions

Answers to Common Queries

Are you a care provider?

No. SafeKeepers provides non-regulated companionship focused on wellbeing, connection and reassurance.

Are you regulated by CQC?

No. SafeKeepers is not a CQC-registered care provider because we do not deliver regulated care activities such as personal care or clinical treatment.

Do you provide personal care?

No. We do not help with washing, dressing, toileting, feeding, continence care or other regulated personal care tasks.

Do you provide maternity care or baby care?

No. Postpartum companionship is for the mother. We do not provide midwifery, lactation support, baby care, feeding advice, sleep advice, clinical checks or maternity treatment.

My mum says she doesn’t need help. Could this still work?

Very possibly. We wouldn’t frame the service as “help” if that would feel uncomfortable for her. Many women warmly welcome a thoughtful visitor when the offer is about company, choice and independence rather than care. Nothing begins unless she’s comfortable.

I’ve just had a baby. Is this really for me?

Yes. SafeKeepers postpartum companionship is a calm female presence for a chapter that can feel surprisingly lonely. We are not there to take over with the baby or tell you what to do, we’re there for you.

Can someone buy this as a gift?

Yes. Visits can be purchased directly as a gift: single visits, three-visit vouchers, or ongoing weekly companionship. Simply contact us and we’ll arrange it.

Will my loved one feel like she’s being checked up on?

That’s exactly what we work to avoid. Visits are built around companionship, not surveillance. Family updates are agreed in advance, kept brief, and handled respectfully.

What does safeguarding-aware companionship mean?

Our companions are trained to notice when something may not feel quite right and to follow clear procedures if a concern arises. It does not mean we investigate, diagnose or take over.

What does trauma-informed companionship mean?

We work in a calm, respectful, choice-led way. We don’t rush, pressure, shame or assume.

What does making every contact count mean?

Our companions are trained in Making Every Contact Count (MECC), a nationally recognised approach that turns everyday moments into gentle opportunities for wellbeing.

Can families receive updates?

Yes, where she’s agreed. Updates are warm, factual and proportionate, shared only with named people, and can be changed or stopped at any time.

What happens if a companion notices a concern?

We’d encourage her or, with her consent, a nominated family member, to contact the right service. Where there’s a serious concern about harm or safety, we follow our written escalation procedures.

How do you choose companions?

Through personal interview, references and Enhanced DBS checks. We look for warmth, emotional maturity, reliability, sound judgement and the ability to build trust gently.

How quickly can visits start?

The first conversation can usually happen quickly. Matching may take a little longer because we’d rather get the right person than rush.

Can we change plans later?

Yes. Life changes, and the support should change with it.

How much does it cost?

Later life: monthly plans from £640, with flexible visits from £55 per hour. Postpartum: from £80 per two-hour visit, with three-visit vouchers at £240 and weekly companionship from £320 per month.

How do we start?

With a conversation. No pressure, no commitment.

Our Values

Built on S.A.F.E.

Back To Top